Clients often ask the question, "what is the difference between leadership and management?"

In our opinion, leadership is about setting the course for the ship's port of destination. Management is about navagating through the stormy waters, using proven methods and systems to deliver the ship to the port.

Leadership and Management Workshops

    * Creating a Vision
    * Leadership Styles and Personality Profiles
    * Team Leader to Manager to Leader
    * Personal Effectiveness
    * Giving Effective Feedback
    * Performance Management
    * Buy-in to the Appraisals Process
    * Delegate with Style
    * Managing Time and Energy
    * Creating Compelling Meetings
    * Powerful Presentations
    * Success Habits - Creating Momentum
    * Communication in Challenging Situations

 Giving Effective Feedback

The ability to give effective feedback which enables the manager to influence the behaviour and performance of the individual whilst not attacking the person is something which few managers have mastered. However, the benefits of getting this right can have a huge impact on the performance of the individual and therefore, that of the business.

The outcomes of this workshop are to ultimately equip your managers with the techniques and tactics required to ensure that the feedback they give is stuctured, productive and positive.

• The skills to avoid the most common pitfalls of poor feedback.
• Competence in turning potential conflict into positive behavioural change.
• Development of a feedback approach that suits you, your people and your organization.

Performance Management

Knowing how to manage up the performance of your employees, and being able to unlock the full potential of your staff are a key detriment of effective management and leadership. This module will explore how to boost morale, performance and team spirit, and show how to:

Assess and Monitor Performance

• Setting clear and effective goals
• Delivering constructive feedback
• Managing performance

Developing Individuals and Team Members

• Establishing training and coaching needs
• Appropriate motivational techniques
• Dealing with 'difficult' appraises
• Anticipate problems
• Provide clear leadership

Delegate With Style

Have you ever decided to delegate something and found that it took too long to explain it to the other person and evenafter all that time that you need to do it again or correct large parts of it in any case? Or perhaps you've experienced delegating an urgent project that just needs finishing off while you meet with a client, only to come back and find the assignment hasn't even been started. Maximising delegation is critical to the potential sucess of any manager, and this module looks at:-

• What to delegate
• How to delegate
• How to ensure that the standard and timeliness of what comes back is what you want

Managing Time and Energy

The amount of time we all have is the same, however, the way we use it is not. Knowing what and how to make the most of our time is essential to being as effective as possible and subsequently achieveing the outcomes of the organization. Challenges people often have with regards to maximising their times include prioritizing tasks and activities, being overwhelmed by the sheer volume of work to be done, feling stressed in general and/or making excuses for their lack of performance.

• How to maximise the time available in the day
• How to avoid being overwhelmed and stay focused on what you can do and then get on with it
• How to eliminate or significantly reduce task avoidance and focus on the mindset that creates results

Creating Compelling Meetings

Have you ever sat through a meeting you didn't need to be in, where there seemed to be no point meeting, or there was a clear point but it simply wasn't inspiring to get the best out of all the attendees?

This module will enable you to:-

• Transform the way your meetings are run
• Increase the productivity of your meetings
• Enhance morale
• Learn how to control and energise discussion
• Gain buy-in from the delegates
• Finish your meetings being able to ensure commintments are followed through

Success Habits - Creating Momentum

Often delivered as the second session, this module focuses on creating sustainability to ensure that energy and motivation is maintained within the team managers' consistently. It was devised as a result of many managers and leaders finding it challenging to maintain their energy and motivation consistently over a period of time.

• Review of progress and learning to date in light of the original challenges faced, and identifiy where momentum may have reduced
• Understanding and applying the forces of motivation whilst applying solutions to our challenges
• Overcoming adversity and not going back to type due to set backs